A Stow Company is looking for someone for their Collection department. The shift is 12:30pm-9pm. Pay rate is $14/hr plus monthly bonuses.
• Receive inbound calls and/or outbound customer calls of past due credit accounts via a dialer system.
• Effectively collect on secured installment loans
• Utilize effective verbal and/or written communications and influencing skills to determine reasons for delinquency, and to arrange for proper payment arrangements or settlements.
• Properly document collection actions and status of account utilizing the AS400 system
• Recommend electronic debit, credit, and check payments over the phone.
• Maintain professional interaction with all company personnel and customers at all times.
• Maintain and enhance customer relationships while resolving past due accounts.
• Utilize excellent time management skills for your assigned work schedule, as well as handling call volume throughout your shift
• Other duties as assigned
• 1+ years of collections experience preferred
• Call Center with dialer experience preferred
• High School Diploma or GED required
• Self-motivated, goal oriented, persistent and a skilled negotiator
• Must have excellent attendance and punctuality
• Carries out responsibilities with minimal direction and works well in a team environment
Mancan Temporary Staffing Employment Agency is located at 710 Graham Rd, Cuyahoga Falls, OH 44221. Please feel free to call us at 330-633-9675 with any questions. Please bring 2 forms of government ID and resume with you, or apply online at www.mancan.com/. Industrial, Factory, Warehouse, Clerical, Welding, Administrative, Professional, & skilled jobs available!
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