Your Office: McMurray or Select location

Customer Service Agent

Code: 656192

Location: OH - Solon
Contact: NorthfieldJobs@mancan.com

A Dynamic Solon company is seeking reliable Customer Service Representatives with call center experience.

Temp-Hire
1st shift position
9a-5:30p
$12.00 to start

Job Summary
Under general supervision, conducts and maintains positive interactions with customers and visitors in person, by phone or email. As a Customer Support Representative, you will provide our customers with an exceptional experience through diligent, prompt follow-up, friendly, honest advice and expert knowledge.

Responsibilities:
• Talk to customers on the phone.
• Answering SMS text messages.
• Work with customers via chat.
• Respond to social media posts.


Competencies:
• Captivate customers and enhance their experience.
• Work with team members to stay informed about new products and trends.
• Cultivate relationships and help customers feel good about our company.
• Learn about our products and nuances of the industry.
• Tech savvy and able to learn new programs such as ERP systems and Zendesk.
• Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification when necessary.
• Written Communication - Writes clearly and concisely; effectively presents numerical data.
• Teamwork - Balances team and individual responsibilities.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
• Minimum Experience 1-3 years.
• Call Center experience a must


Mancan is the only staffing company to offer our employees competitive benefits including direct deposit paycheck options, paid time off for holidays & vacations, life/health/dental insurance, career development/training, and 401(k) with company match!
Some of the best companies in the area use Mancan to recruit excellent local talent! Applying with Mancan is a great opportunity to get your foot in the door with some of the area’s top companies.

Mancan’s Employee Referral Bonus Program
Get a bonus check just by helping your friends & family find jobs they love!

As a Mancan employee, you’ll earn a bonus check for each person you refer to us who is hired and completes 40 hours of work! Ask for details!


Mancan has jobs available in Northfield, Twinsburg, Macedonia, Streetsboro, Aurora, Bedford, Maple Heights, Solon and Cleveland.

Apply at mancan.com or in person Mon through Thurs 9a-3p. Please bring 2 forms of government ID and resume with you.

Mancan Temporary Staffing Employment Agency is located at 10412 Northfield Rd Northfield, OH 44067.
Please call us at 330-467-9675 with any questions. #DINDC

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