Administrative Assistant needed for a Company in Brunswick, Ohio
Mancan Staffing of Strongsville is recruiting for a candidate for the Primary support for activities pertaining to client satisfaction and serve as key contact for select accounts.
1st shift Mon-Fri. 8a-5p starts at $14/hr.
Essential Duties and Responsibilities:
Log and track all client requests.
Distribute client updates, requests, and any necessary info to appropriate staff.
Manage monthly reports, as needed.
Work closely with account manager.
Work closely with management, IT, FSE/DC and CFM staff to meet client expectations.
Monitor quality and accuracy of all outgoing printed material for client (forms, labels, envelopes, reports and correspondence).
Keep management abreast of relevant client issues and concerns.
Maintain inventory levels and reordering procedures of the client.
Follow-up inter-departmentally to ensure client requests are processed in a timely manner.
Coordinate mailings and special projects.
Work with RC supervisors to train and update CRRs regarding clients’ products and programs.
Assist when necessary with training, coordination and development of materials.
Continually document and update procedures and daily processes as necessary.
Recommend corrective services to adjust customer complaints.
Answer inbound phone lines related to clients and supply requested information in a timely manner. The candidate needs to be proficient in MS Word, Excel and Outlook. Must also possess the ability to multi-task, be highly organized and detail oriented.
Apply at Strongsville Mancan 13500 Pearl Rd. Monday, Tuesday and Thursday 9-11am and 1-3pm with 2 forms of ID and a Resume
Start your application at www.mancan.com #AINDC