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Administrative Assistant

Code: 657867

Location: OH - Brunswick

Administrative Assistant needed for a Company in Brunswick, Ohio
Mancan Staffing of Strongsville is recruiting for a candidate for the Primary support for activities pertaining to client satisfaction and serve as key contact for select accounts.
1st shift Mon-Fri. 8a-5p starts at $14/hr.
Essential Duties and Responsibilities:
 Log and track all client requests.
 Distribute client updates, requests, and any necessary info to appropriate staff.
 Manage monthly reports, as needed.
 Work closely with account manager.
 Work closely with management, IT, FSE/DC and CFM staff to meet client expectations.
 Monitor quality and accuracy of all outgoing printed material for client (forms, labels, envelopes, reports and correspondence).
 Keep management abreast of relevant client issues and concerns.
 Maintain inventory levels and reordering procedures of the client.
 Follow-up inter-departmentally to ensure client requests are processed in a timely manner.
 Coordinate mailings and special projects.
 Work with RC supervisors to train and update CRRs regarding clients’ products and programs.
 Assist when necessary with training, coordination and development of materials.
 Continually document and update procedures and daily processes as necessary.
 Recommend corrective services to adjust customer complaints.
 Answer inbound phone lines related to clients and supply requested information in a timely manner. The candidate needs to be proficient in MS Word, Excel and Outlook. Must also possess the ability to multi-task, be highly organized and detail oriented.

Apply at Strongsville Mancan 13500 Pearl Rd. Monday, Tuesday and Thursday 9-11am and 1-3pm with 2 forms of ID and a Resume
Start your application at #AINDC

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