Mancan is searching for a full time Information Technology Specialist to work for Mancan's IT department in the corporate headquarters in Massillon. Pay is based on experience.
The IT Support Specialist is responsible for design, implementation, installation, configuration, support and trouble-shooting of network computer systems and peripherals at multiple corporate sites. This position provides support for networks, computer operating systems, essential applications, and equipment issues and requires light travel to locations within a 150 mile radius of Massillon Ohio.
•Provides enterprise level infrastructure support in both server and workstation operating systems: to include but not limited to VMware 6.x, Windows Server 2012-2019 and Windows 10.
•Supports and maintains computer systems, desktops, and peripherals to include installing, diagnosing, repairing, maintaining, and upgrading all hardware/software and equipment while ensuring optimal workstation performance.
•Performs basic networking maintenance functions such as user creation and assignment of rights and permissions.
•Assists with network design and implementation for wired and wireless networks; organizes and troubleshoots problems; monitors underlying communication protocols and supports network hardware and software; maintains application data integrity and availability.
•Provides for creation, testing, and distribution of images used for imaging computers using Microsoft Windows Deployment Toolkit WDS/MDT.
•Implements and maintains network security and virus protection; performs server security and patch updates as necessary; maintain tight security measures on all systems and networks.
•Implements consistent data backup and recovery processes.
•Develops documentation as required including installation instructions, configuration guides, and impact analysis documents; analyzes information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.
•Investigates alternatives and researches development of strategic implementations of network components, computer hardware and software components.
•Supports development and implementation of new computer projects and new hardware installations.
•Supports and maintains SonicWALL GMS, Microsoft Exchange/365, Active Directory, PDQ, Goverlan, Acrobat, Spiceworks.
•Associate's Degree/Bachelor's Degree in the area of Computer Technology, Telecommunications, Computer Science or related field preferred.
•5+ years of IT experience.
•Should be familiar with DHCP, DNS, IP, network traffic routing, WAN, LAN and internet connectivity.
•Highly motivated and able to work with minimal supervision.
•Manage and prioritize tasks, problems, change, and projects.
•Solid analytical and problem resolution skills with a wide variety of computer hardware and software issues.
•A good understanding and broad knowledge of computer technology and networking architectures.
•Ability to respond promptly to assigned tasks, support requests, phone calls, and emails.
•Ability to provide on-site, phone, and remote support and be creative and think outside the box to deliver services.
•Excellent communication, interpersonal, organizational, and presentation skills.
•Able to work independently and in team environments to meet goals and deadlines.
•Self-motivated, detail-oriented, organized, innovative, efficient, multi-tasking, and vigilant.
•Must be able to lift up to 50lbs with or without reasonable accommodation.
•Must have a valid driver's license, reliable vehicle and the ability to travel to branch locations.
Benefits include medical, dental, vision, 401k with company match, quarterly performance bonuses, mileage reimbursement, PTO, and paid vacation
Using Google for jobs? Or searching Jobs Near Me? Call Mancan today……….