Canton Mancan Professional Staffing Agency is actively looking for two collection rep's. Candidates will locate and notify members of delinquent balances by mail, telephone, and email to request the amounts be paid in full.
Duties include taking inbound calls to update credit card information; receiving shares and posting amounts to memberships. Candidates must be comfortable making outbound calls to members that are delinquent.
Primary Duties and Responsibilities:
• Outbound notifications to notify members of delinquent memberships by mail, telephone, or email.
• Answer member questions regarding problems with their memberships.
• Record information about financial status of member and status of delinquency.
• To answer high volume calls while remaining caring, cooperative and calm
• To follow through on tasks as promised
• Collect credit card information
• Educate members when their renewal dues are pending
• Return any voicemails regarding share amounts
• Secondary Duties and Responsibilities:
• Help assist with special projects that need to be completed
• Required Qualifications & Skills:
• Ability to work 11:00-7:30
• To multi task while on and off the phone
• To possess dynamic computer skills that include accuracy and precise detail
• Be a team player
• Be coachable in a positive manner
• Be a people person that gets joy out of helping others
• Must have experience with high volume calls
Preferred Qualifications & Skills
• 1-3 years of customer service experience
• 1-3 years of collection experience
• Medical Terminology is a plus, but not required
• High School Diploma or GED
Hours: M-F 11am-7:30pm
Mancan Professional Temporary Staffing Employment Agency is hiring!!! We are the staffing company with a CAN DO ATTITUDE! An EXCITING new job is right around the corner for you! Not only will Mancan find you the perfect position, we also offer an abundance of benefits. When employed through Mancan you are eligible for paid vacations, holiday pay, 401K and medical coverage that includes vision and dental! Our dedicated staff cannot wait to assist you!
We have convenient hours all week long for you to come in and apply! Our standard application time are Monday through Friday from 9am to 3pm. If these hours do not work for you please contact your local office so we can accommodate a time that works best for you! IF ANYONE CAN, MANCAN! We are located at 1918 Fulton Rd. NW, Canton, OH 44709. Contact us at 330-492-2900
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