Support for parts department needed!
The employee will support the Parts Department by professionally handling incoming calls, collecting customer information, and routing inquiries to the appropriate customer service representative. This position also provides general administrative support, completes data entry, and assists with various tasks to ensure efficient daily operations.
Primary Responsibilities:
• Answer incoming calls promptly and professionally, maintaining a friendly, customer-focused phone presence.
• Collect and accurately document basic customer information and service needs.
• Direct calls and inquiries to the appropriate customer service representative or department.
• Provide administrative support, including filing, document preparation, and record updates.
• Perform data entry with a high level of accuracy and attention to detail.
• Assist the Parts Department with organizing materials, tracking information, and completing additional duties as assigned.
here may be an opportunity for the right temporary employee to transition into a permanent role in the future.
In addition to the qualifications outlined, this individual must have strong customer service skills, including the ability to professionally defuse customer concerns, frustration, or dissatisfaction over the phone. We are seeking someone who is personable, outgoing, and demonstrates a strong customer service orientation with a professional phone presence.
Potential for a temp to hire role for the right candidate! The hours are M-F 8am-5pm.
Mancan is the only staffing company to offer our employees competitive benefits including direct deposit paycheck options, paid time off for holidays & vacations, life/health/dental insurance, career development/training, and 401(k) with company match!
Mancan Temporary Employment Staffing Agency Apply online at www.mancan.com or in person! Applications accepted every day until 4pm. Please bring 2 forms of government ID and resume with you. Our New Philadelphia office is located in the Downtown Square at 100 South Broadway, diagonally across from the Courthouse.
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