Front Desk Clerk
Code: 703173
Mancan is seeking a part time front desk clerk for a Hotel in Fort Myers. Must be able to work from 3pm-11pm and work weekends.
Job description:
Front Desk position Is a Direct, Extensive Customer Service Position. The Position requires many facets as listed below:
Knowledge of the area.
Making, Cancelling and Changing Reservations
Checking in arriving Guests and Checking out departing Guests. Operation experience is a bonus 1-3 years preferred.
Handling guest payments in cash, counting change, balancing cash and credit cards
Assisting Guests with upgrades, room moves, billing issues, directions, arranging Taxi’s, answering emails, and guest inquiries, guest deliveries, luggage,
Directing calls to other guests and/or radioing information to in house departments and outside vendors when necessary
Ability to count and take inventory of Front Office materials and supplies
Other Duties deemed necessary by the Hotel Manager or GM
Abilities
Must be able to Read, Write and speak English, bi-lingual is a bonus
Excellent Customer Service Skills, compassionate nature and ability to multi task.
Able to comprehend &, work a computer
Punctuality is extremely important as well as flexibility and able to stand for 4-8 hours a day
Ability to communicate and work closely with other Team Members or working alone
Must be able to lift, stand and climb stairs
Job Types: Part-time
Salary: $14.00-$15.00 hr
Schedule:
• 8 hour shift
• Evening shift
• Holidays
• Weekends as needed
Ability to commute/relocate:
Experience:
• Hotel experience: 1 year (Preferred)
If interested send resume over for consideration or Walk-in times are as follows but we prefer scheduled appointments:
Application times are Monday – Friday from 9am – 11am & 1pm -3pm
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