Front Desk Clerk
Code: 703936
Mancan is looking for a Part Time 3rd shift Front Desk Concierge – Condominium Community
We are seeking a friendly, professional, and dependable 3rd shift Front Desk Concierge to join our condominium community team. The ideal candidate will provide exceptional customer service to residents and guests while ensuring the smooth day-to-day operation of the front desk. Please be flexible as shift days will vary upon need. (2-to 3 days)
Key Responsibilities
Greet residents, guests, and vendors in a professional and welcoming manner
Monitor the cameras always and walk property including: the garage, stairwells, elevators, storage areas, etc.
Manage front desk operations including phone calls, packages, and deliveries
Monitor building access and maintain visitor logs
Assist residents with requests, information, and general inquiries
Coordinate with management, maintenance, and security when needed
Maintain a clean and organized front desk area
Respond to emergencies or issues according to building procedures
Qualifications
• Previous customer service, hospitality, or concierge experience preferred
• Strong communication and interpersonal skills
• Professional appearance and demeanor
• Ability to multitask and stay organized in a busy environment
• Basic computer and phone system skills
• Reliable and punctual
Owners/Guests:
Always be courteous, friendly, and helpful to owners, guests, and employees.
Always address owners/guests by Mr. or Mrs. Never use first names.
Always try to stand when owners/guests enter the main lobby.
Help owners/guests unload luggage, if requested, from cars upon arrival at front entry.
Owners receiving guests, please make sure they use the main entry of the unit unless otherwise specified by owner.
As Employee:
Parking for employees may be in the lower-level garage during summer service, not during season. During season we will let you know where you can park.
Refrain from using personal cell phones during working hours.
If you must make a personal call, please do not use the main line.
Do not make personal long-distance calls on company phone lines.
Eating at the front desk is permitted but with discretion. Please do not bring in food with strong smells. Clean up after yourself.
TV in the security area is provided in case of weather, storms etc. Please use it wisely and ensure that it does not interfere with your duties.
Monitor cameras, open doors, gate for owners if properly identified.
At shift change please communicate with the incoming Staff. This communication should be done with respect. Example: guest arrivals, packages, notes or issues going on.
Upon arriving on your shift, check receiving log to make sure all packages are here.
Walking throughout building is required regularly on all shifts.
Answer phones and check if there are any voice messages.
Clean your area and wipe counter as needed. Front desk should always look and smell great. This is the first area guests and owners see upon arrival.
Empty trash and dispose of trash in chute.
All shifts if you notice trash, spills, please pick up and dispose of or clean.
All calls or questions regarding the building policies, operations, sales etc. must be referred to the Managers office.
We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the area’s top companies. If you have any questions or if interested in the positions, please do not hesitate to call us at 239-434-5226
Mancan Staffing Agency
3620 Tamiami Trail N, Suite 102
Naples, FL 34103
Please call to schedule an appointment 239-434-5226
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