Customer Service Representative - Full Time
Code: 705434
Job Title – Customer Service Representative
Job Type: Full-time
Pay Rate: Starting at $15.00/hour and based on experience
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Expected Hours: 40 hours per week
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Schedule Requirement: Weekends are mandatory
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Job Description:
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional customer support and assistance. This role offers an exciting opportunity to work in a dynamic environment and develop valuable skills in customer service.
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Duties:
• Provide excellent customer support via phone and email
• Utilize professional phone etiquette to assist customers with inquiries and concerns
• Communicate effectively in English to serve a diverse customer base
• Handle transactions with accuracy and professionalism
• Perform data entry tasks to maintain customer records
• Analyze customer needs and recommend appropriate solutions
• Utilize computerized systems to process orders and track inventory
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Requirements:
• Strong communication skills and the ability to interact with customers in a friendly manner
• Proficiency in English; fluency in Spanish is a plus
• Ability to handle cash transactions and maintain accuracy in financial transactions
• Basic computer skills for data entry and utilizing computerized systems
• Strong analytical skills to understand customer needs and provide suitable solutions
• Multilingual abilities are advantageous but not required
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Why Work with Mancan?
We offer weekly pay, benefits, 401(k), vacation and holiday pay, referral bonuses, and opportunities with top local employers.
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How to Apply:
• Apply online at mancan.com
• Or apply in person Monday–Friday, 9:00 AM – 3:00 PM
📍 616 Hebron Rd Unit C, Heath, OH 43056
📞 740-522-0234
When applying in person, please bring two forms of ID and your resume.
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