Customer Services Specialist
Code: 707790
Customer Service / Sales Support Representative
$20.00 per hour
Monday–Friday | 8:00 AM–5:00 PM
Potential to finish at 4:30 PM!
Mancan Staffing is partnering with a local company to find a dependable, detail-oriented Customer Service / Sales Support Representative! This is a great opportunity for someone who enjoys working with customers, staying organized, solving problems, and being part of a team.
Job Responsibilities
- Answer and screen incoming telephone calls, directing customers to the appropriate department or representative.
- Assist customers with orders, quotes, product availability, order tracking, and expedited requests.
- Enter customer orders, process sales invoices, and submit product requests to supply plants.
- Communicate with customers regarding backorders, credit concerns, order availability, and order updates.
- Work closely with sales center representatives and plant departments to gather information and resolve customer needs.
- Complete daily paperwork and administrative tasks to support sales center operations.
- Provide professional, timely, and friendly customer service.
- Perform additional duties as assigned.
Qualifications
- 1–3 years of customer service experience; door industry experience is preferred.
- Strong attention to detail and problem-solving abilities.
- Excellent verbal, written, and telephone communication skills.
- Basic computer skills, including Microsoft Word and Excel.
- Strong math skills.
- Ability to learn new products, systems, and processes.
- Dependable, organized, and team-oriented with a positive attitude.
Ideal Candidate
We are looking for someone who is professional, customer-focused, and comfortable multitasking in a fast-paced office environment. A great attitude and willingness to learn are a must!
Ready for your next opportunity? Apply with Mancan Staffing today!
Mancan Temporary Staffing Employment Agency offers our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision, dental, and medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the area’s top companies. If you have any questions please do not hesitate to call us at 330-264-5375.
Apply online at www.mancan.com or stop in as we take applications Monday-Friday from 8am-3pm. Please bring 2 forms of government ID and resume with you. Mancan temporary staffing employment agency is located at 435 Beall Ave Wooster Oh 44691. Please call us at 330-264-5375 with any questions OR SEND RESUME TO wooster@mancan.com
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