IT Support Specialist
Code: 699395
Job Title: Information Technology Administrator
Location: Onsite-Mentor, OH
Status: Full-Time: DIRECT HIRE! Monday–Friday, 8:00 AM – 4:30 PM EST
Pay: Based on Experience $65-$80K annual salary.
Position Summary:
We are seeking a skilled and proactive IT Administrator to support and maintain our company’s technology infrastructure. This role is responsible for managing hardware, software, and network systems, ensuring optimal performance and security across all platforms. The ideal candidate will demonstrate strong technical troubleshooting skills, a collaborative mindset, and the ability to manage multiple IT projects efficiently.
Key Responsibilities:
* Install, configure, and maintain desktops, servers, network equipment, and peripheral devices.
* Monitor and troubleshoot network performance, connectivity issues, and hardware/software malfunctions.
* Implement and enforce cybersecurity measures, including firewalls, anti-virus tools, and access controls.
* Create, manage, and delete user accounts; assign permissions and maintain secure access control.
* Conduct routine software and hardware updates, including security patches and system upgrades.
* Work closely with external IT consultants to manage backup systems and ensure disaster recovery capabilities.
* Provide technical support for software, hardware, phone systems, printers, postage machines, and other connected devices.
* Maintain accurate inventory records of IT assets and generate reports for equipment and software issues.
* Lead or assist in the rollout of new technologies such as ERP systems, EDI solutions, and barcoding.
* Train users on hardware and software best practices as needed.
Qualifications:
Education & Experience:
* High school diploma or equivalent (Required)
* Associate or Bachelor’s degree in IT, Computer Science, or related field, OR a minimum of 2 years of relevant experience.
* ERP implementation experience (Preferred)
Technical Skills:
* Strong knowledge of IT systems, networks, and cybersecurity principles.
* Proficiency with Microsoft Office Suite, SQL, and SQL Server Reporting Services (SSRS).
* Familiarity with computer operating systems and networking tools.
* Ability to quickly diagnose and resolve complex technical issues.
* Willingness to learn and support proprietary ERP and regulatory software.
Soft Skills:
* Excellent verbal and written communication.
* Strong time management and organizational skills.
* Ability to translate technical information for a non-technical audience.
* Customer service-oriented approach to internal support.
Physical Requirements:
* Prolonged periods sitting at a desk; frequent walking and standing.
* Occasional climbing, bending, kneeling, and reaching.
* Visual acuity for working with computers and printed materials.
* Ability to lift up to 15 pounds independently.
* Valid driver’s license with a clean driving record.
* Occasional local travel may be required.
We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the area’s top companies. If you have any questions please do not hesitate to call us at 440-285-5627
Apply online at www.mancan.com/ or we take applications Monday-Friday 9am-3pm. Please bring 2 forms of government ID and resume with you. Mancan temporary staffing employment agency is located at 220 Center St Suite B-2. Chardon, Oh 44024.Please call us at 440.285.5627 with any questions.
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