Leasing Agent
Code: 705480
Mancan is currently looking for an experienced Leasing Agent.
Job Summary
The Leasing Agent is responsible for leasing apartments, assisting prospective residents, maintaining occupancy goals, and providing excellent customer service to current and future tenants. This role serves as the primary point of contact for individuals interested in renting within the community.
Key Responsibilities
• Greet prospective residents and respond to inquiries by phone, email, and in person.
• Conduct property tours and showcase apartment features and amenities.
• Explain lease terms, rental rates, policies, and community guidelines.
• Process rental applications and assist with screening procedures.
• Prepare lease agreements and related documentation.
• Coordinate move-in and move-out procedures.
• Maintain accurate records in property management software.
• Follow up with prospects to encourage lease signings.
• Assist with marketing efforts, including social media, online listings, and resident referral programs.
• Address resident concerns and coordinate with maintenance staff when necessary.
• Monitor market trends and competitor pricing.
• Help achieve occupancy and leasing goals established by management.
Qualifications
Required:
• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Customer service or sales experience.
• Basic computer proficiency, including Microsoft Office and property management software.
Preferred:
• Experience in apartment leasing, real estate, hospitality, or retail sales.
• Knowledge of fair housing laws and leasing regulations.
• Associate's or bachelor's degree in business, marketing, or a related field.
Skills
• Sales and persuasion
• Customer service
• Communication and presentation
• Organization and time management
• Conflict resolution
• Attention to detail
• Administrative and data-entry skills
Work Environment
• Primarily office-based within an apartment community.
• Frequent interaction with residents and prospective tenants.
• May require weekends, holidays, and flexible scheduling.
• Walking the property and showing units is a regular part of the job.
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